Frequently Asked Questions
Everything you need to know about shopping with Lone Pine Gear Exchange.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Expedited shipping options are available at checkout for faster delivery.
What is your return policy?
We offer a 30-day return window for all gear and apparel. Items must be in their original condition with tags attached to qualify for a full refund.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by destination and are calculated at checkout.
How do I know which size to order?
Each product page includes a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit during outdoor activities.
Are your products environmentally friendly?
Sustainability is at our core. We prioritize brands that use recycled materials and ethical manufacturing processes to minimize our environmental footprint.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Shop Pay.